How we protect and handle your personal information
We understand that trusting someone with your personal information is a big deal. When you share details about your life, your family, and your finances with us, we take that responsibility seriously. This policy explains how we collect, use, and protect the information you provide when you work with MBTInsure to find the right insurance coverage.
When you reach out to us for insurance quotes or advice, we need to gather certain details to help find coverage that fits your situation. This usually includes your name, contact information, date of birth, address, and specifics about what you're looking to insure-whether that's a car, home, or your health and well-being.
Sometimes we also collect information about your current coverage, claims history, and other relevant details that help insurance providers assess risk and determine pricing. The more accurate the information you share, the better we can match you with policies that truly meet your needs.
Everything you share with us goes toward one goal: helping you get properly insured. We use your information to request quotes from trusted insurance carriers, compare your options, and provide recommendations that make sense for your situation and budget.
We might also use your contact details to follow up on your inquiries, answer questions, send policy documents, and keep you updated on changes to your coverage or new options that might benefit you. If there's ever something important you should know-like a renewal reminder or a change in coverage-we'll reach out.
Occasionally, we may use your information to improve our services, understand what our clients need most, and make sure we're offering helpful guidance. But we'll never sell your data to third parties for marketing purposes or share it with anyone who doesn't need it to help you get insured.
To get you insurance quotes and coverage, we have to share some of your information with the insurance companies we work with. These are reputable carriers that also take privacy seriously and are bound by their own strict data protection standards.
We might also share information with third-party service providers who help us run our business-like payment processors, technology platforms, and customer support tools. These partners are contractually obligated to keep your data secure and only use it for the specific services they provide to us.
MBTInsure does not sell, rent, or trade your personal information to third parties for marketing purposes.
In rare cases, we may be legally required to disclose information to government authorities or law enforcement. This only happens when we're compelled by a court order, subpoena, or legal process that we're obligated to follow.
Keeping your information safe is a priority. We use industry-standard security measures to protect the data you share with us, including encryption, secure servers, and access controls that limit who can see your information within our organization.
Our team is trained on privacy best practices, and we regularly review our security protocols to make sure they're up to date with current standards. While no system is completely foolproof, we do everything reasonably possible to safeguard your personal details from unauthorized access, theft, or misuse.
You have control over your information. If you want to review what we have on file, update outdated details, or ask us to delete information we no longer need, just reach out. We'll do our best to accommodate your request as quickly as possible.
If you'd prefer not to receive follow-up communications from us-like renewal reminders or updates about new insurance options-you can opt out at any time. Just let us know, and we'll adjust our records accordingly.
Keep in mind that there are some situations where we may need to retain certain information for legal or business reasons, like maintaining records of policies you've purchased or claims you've filed. But beyond what's required, we don't hold onto data longer than necessary.
When you visit our website, we use cookies and similar tracking tools to improve your experience. These help us remember your preferences, understand how visitors use our site, and make sure everything works smoothly.
Some cookies are essential for basic functionality, while others help us analyze traffic patterns and optimize our content. You can adjust your browser settings to block cookies if you prefer, but keep in mind that some features of our site may not work as well without them.
We may update this privacy policy from time to time to reflect changes in how we operate, new legal requirements, or improvements in how we protect your data. When we make significant changes, we'll let you know by posting an updated version on our website and, if appropriate, reaching out directly.
We encourage you to review this policy periodically to stay informed about how we're handling your information. Continuing to use our services after we update the policy means you accept the changes.
If you have concerns about how we handle your information or want to exercise your privacy rights, we're here to help. Reach out to us at [email protected] or call +1 502-520-7728 and we'll address your questions promptly.